computerized telecommunications and telephony control communication services, namely, services for managing and integrating customer interactions and communications, including voice, facsimile and electronic communications including customer service delivery using a communication network

'communic':6,17,23,30 'computer':1 'control':5 'custom':14,25 'deliveri':27 'electron':22 'facsimil':20 'includ':18,24 'integr':13 'interact':15 'manag':11 'name':8 'network':31 'servic':7,9,26 'telecommun':2 'telephoni':4 'use':28 'voic':19

computer software for managing and integrating customer interactions and communications, namely, voice, facsimile and electronic communications including customer service delivery using a communication network

'communic':10,16,23 'comput':1 'custom':7,18 'deliveri':20 'electron':15 'facsimil':13 'includ':17 'integr':6 'interact':8 'manag':4 'name':11 'network':24 'servic':19 'softwar':2 'use':21 'voic':12

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