application service provider services, namely, hosting computer software applications of others in the fields of marketing, sales and customer care service for web-based companies via a global computer network, and applications for collecting and processing customer information from multiple online and offline data resources for customer use; technical support services, namely troubleshooting of computer hardware, software and network problems via telephone, fax and e-mail

'applic':1,9,33 'base':25 'care':20 'collect':35 'compani':26 'comput':7,30,56 'custom':19,38,48 'data':45 'e':67 'e-mail':66 'fax':64 'field':14 'global':29 'hardwar':57 'host':6 'inform':39 'mail':68 'market':16 'multipl':41 'name':5,53 'network':31,60 'offlin':44 'onlin':42 'other':11 'problem':61 'process':37 'provid':3 'resourc':46 'sale':17 'servic':2,4,21,52 'softwar':8,58 'support':51 'technic':50 'telephon':63 'troubleshoot':54 'use':49 'via':27,62 'web':24 'web-bas':23

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