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Computer software for use in business management, namely, contact management, customer relationship management, job costing, procurement, project management, inventory control, service dispatch and maintenance, equipment costing, time-keeping, accounting, payroll, tax preparation, generating office reports and manuals, electronic filing and facsimile transmission, human resource, generating office reports and manuals, electronic filing and facsimile transmission, human resources and personnel management, financial management and planning, budget forecasting and analysis, computer network management, office administration, file management, asset maintenance, management and reconciliation, management reporting, tracking and accounting of asset activity and bookkeeping, real estate property management, lease management, messaging and workflow management, property tax calculation, assessment and record-keeping, preparing, paying, managing and administering property taxes and tax appeals and user manuals therefor, sold as a unit with the computer software; computer software to allow employees and managers to view and update personal information using an Internet browser