questionnaires and workbooks in hard copy printed media relating to ascertaining and evaluating customer requirements for products, communication between and organization of employees, product development and the establishment of goals

'ascertain':11 'communic':18 'copi':6 'custom':14 'develop':25 'employe':23 'establish':28 'evalu':13 'goal':30 'hard':5 'media':8 'organ':21 'print':7 'product':17,24 'questionnair':1 'relat':9 'requir':15 'workbook':3

electronically recorded publications relating to ascertaining and evaluating customer requirements for products, communication between and organization of employees, product development and the establishment of goals

'ascertain':6 'communic':13 'custom':9 'develop':20 'electron':1 'employe':18 'establish':23 'evalu':8 'goal':25 'organ':16 'product':12,19 'public':3 'record':2 'relat':4 'requir':10

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