Cloud computing featuring software for use in business analytics and reporting, workforce management and engagement, project cost estimations, web service integrations in the field of omni channel contact centers; Computer software development in the field of contact centers, assisted by natural language understanding technology and web services on cloud technology, namely, for audio transcoding, transcription and transmission; Computer software consultation; Technical support services, namely, troubleshooting of computer software problems

'analyt':9 'assist':39 'audio':53 'busi':8 'center':29,38 'channel':27 'cloud':1,49 'comput':2,30,58,67 'consult':60 'contact':28,37 'cost':17 'develop':32 'engag':15 'estim':18 'featur':3 'field':24,35 'integr':21 'languag':42 'manag':13 'name':51,64 'natur':41 'omni':26 'problem':69 'project':16 'report':11 'servic':20,47,63 'softwar':4,31,59,68 'support':62 'technic':61 'technolog':44,50 'transcod':54 'transcript':55 'transmiss':57 'troubleshoot':65 'understand':43 'use':6 'web':19,46 'workforc':12

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