program of out-sourcing multiple jobs and tasks through the use of an external, cross-trained workforce, which workforce is directed through a centralized management information system consisting of the use of pagers, portable phones, computers, and scheduling devices

'central':26 'comput':38 'consist':30 'cross':17 'cross-train':16 'devic':41 'direct':23 'extern':15 'inform':28 'job':7 'manag':27 'multipl':6 'out-sourc':3 'pager':35 'phone':37 'portabl':36 'program':1 'schedul':40 'sourc':5 'system':29 'task':9 'train':18 'use':12,33 'workforc':19,21

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