IRIS

Owners

Goods & Services

Providing an online, non-downloadable, internet-based software application for providing visibility into the repair cycle timeline and process for warranted product or products, namely, providing the status of each step in the repair cycle process as applicable to the particular product, namely, providing the status of dispatching, availability, triage, parts ordering, parts shipment tracking, technician tracking, open claims management, claims processing, payments to the service provider and part returns processing, all in the field of service administration tracking services, excluding any goods and services manufactured specifically for and/or provided specifically for use in the railway industry

Downloadable computer software for providing visibility into the repair cycle timeline and process for warranted product or products, namely, providing the status of each step in the repair cycle process as applicable to the particular product, namely, providing the status of dispatching, availability, triage, parts ordering, parts shipment tracking, technician tracking, open claims management, claims processing, payments to the service provider and part returns processing, all in the field of service administration tracking services, excluding any goods and services manufactured specifically for and/or provided specifically for use in the railway industry