computer software, templates and methodology to enable integrated IT (Information Technology) related transformation management, outsourcing relationship management, Service level agreement compliance, IT planning modules for strategy definition, balanced score cards, IT business models, partners, vendors and customers, IT business governance modules for contracts, service level agreements, corrective actions, IT business service portfolio of services, processes, organization and assets, business monitoring modules for multi-dimensional rollups of Service Level agreement performance, vendor performance and business model performance, balanced score card views, predictive analytics of performance indicators and performance optimization

'action':48 'agreement':20,46,70 'analyt':83 'asset':58 'balanc':28,78 'busi':32,39,50,59,75 'card':30,80 'complianc':21 'comput':1 'contract':43 'correct':47 'custom':37 'definit':27 'dimension':65 'enabl':7 'govern':40 'indic':86 'inform':10 'integr':8 'level':19,45,69 'manag':14,17 'methodolog':5 'model':33,76 'modul':24,41,61 'monitor':60 'multi':64 'multi-dimension':63 'optim':89 'organ':56 'outsourc':15 'partner':34 'perform':71,73,77,85,88 'plan':23 'portfolio':52 'predict':82 'process':55 'relat':12 'relationship':16 'rollup':66 'score':29,79 'servic':18,44,51,54,68 'softwar':2 'strategi':26 'technolog':11 'templat':3 'transform':13 'vendor':35,72 'view':81

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