software and personal computer with embedded software for use by public safety agencies as integrated computer telephony application to facilitate call-taker ability to process emergency and non-emergency telephone calls through increased access and networking to and from call-taker and third-party databases

'abil':24 'access':36 'agenc':13 'applic':18 'call':22,33,43 'call-tak':21,42 'comput':4,16 'databas':49 'embed':6 'emerg':27,31 'facilit':20 'increas':35 'integr':15 'network':38 'non':30 'non-emerg':29 'parti':48 'person':3 'process':26 'public':11 'safeti':12 'softwar':1,7 'taker':23,44 'telephon':32 'telephoni':17 'third':47 'third-parti':46 'use':9

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