IX HERO

Owner

Goods & Services

Downloadable computer software for providing customer service assistance; Downloadable and recorded software featuring an artificial intelligence component or module for solving problems in the field of customer service; Downloadable and recorded software for machine learning and data analytics in customer service;; Downloadable computer software for cloud-based software for AI-driven customer service solutions; Downloadable computer software using artificial intelligence for processing audio, transcribing speech, and managing customer service interactions; Downloadable computer software for real-time speech harmonization, accent neutralization, background noise removal, and real-time audio transcript summarization for call center and customer contact center environments;; Downloadable computer software for desktop application software for customer service agent enhancement, namely, software using artificial intelligence and neural networks for real-time speech modification, accent neutralization, acoustic noise reduction, real-time speech-to-text transcription, and automated customer interaction summarization;; Downloadable computer software for integrated customer relationship management (CRM) platforms, namely, AI-powered software for real-time audio signal processing, voice accent harmonization, background noise suppression, and generating automated summaries of voice calls, electronic messages, and digital chats.