Educational books, printed informational materials in the form of brochures, pamphlets and catalogs, seminar program materials; namely, course outlines and notebooks containing instructional programs, question and answer sheets and factual materail for teaching devices in various media all for use in the field of management and corporate ethics. Educational services; namely, providing courses and workshops, live and on video and other media, in the field of business management and corporate ethics. Alternative dispute resolution, mediation, and arbitration services, namely early neutral evaluation, facilitation, assisted negotiation, facilitated negotiation, mediation, and arbitration of intracompany disputes relating to employment, management and other issues.

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