Market analysis and research services, namely, providing businesses with reports regarding consumer complaints and how consumer complaints impact consumer purchasing behaviors; business consulting in the consumer products industry, namely, providing businesses with advice on how they can best address consumer complaints through surveys and modeling services to pinpoint the most cost efficient methods of turning disgruntled customers into satisfied customers in Class 35

'35':63 'address':39 'advic':33 'analysi':2 'behavior':21 'best':38 'busi':8,22,31 'class':62 'complaint':13,17,41 'consult':23 'consum':12,16,19,26,40 'cost':51 'custom':57,60 'disgruntl':56 'effici':52 'impact':18 'industri':28 'market':1 'method':53 'model':45 'name':6,29 'pinpoint':48 'product':27 'provid':7,30 'purchas':20 'regard':11 'report':10 'research':4 'satisfi':59 'servic':5,46 'survey':43 'turn':55

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