Printed matter and publications, namely, instructional and teaching materials, workbooks, exercise books, worksheets, all in the field of call center management

'book':12 'call':19 'center':20 'exercis':11 'field':17 'instruct':6 'manag':21 'materi':9 'matter':2 'name':5 'print':1 'public':4 'teach':8 'workbook':10 'worksheet':13

Training and education services by manner of workshops, classes, courses and programs in connection with in the field of call center management to improve productivity, quality and service

'call':20 'center':21 'class':9 'connect':14 'cours':10 'educ':3 'field':18 'improv':24 'manag':22 'manner':6 'product':25 'program':12 'qualiti':26 'servic':4,28 'train':1 'workshop':8

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