Training and educational services, namely, training and classes in analysis of market demand processes within an organization that will utilize the software, including software installation and implementation, set up, and maintenance of the system in the field of marketing, sales, account management, opportunity management, response management, customer service and support

'account':41 'analysi':10 'class':8 'custom':47 'demand':13 'educ':3 'field':37 'implement':27 'includ':23 'instal':25 'mainten':31 'manag':42,44,46 'market':12,39 'name':5 'opportun':43 'organ':17 'process':14 'respons':45 'sale':40 'servic':4,48 'set':28 'softwar':22,24 'support':50 'system':34 'train':1,6 'util':20 'within':15

Computer programs for managing market demand via multiple channels within an organization's customer interaction systems for use in marketing, sales, account management, opportunity management, response management, and customer service; computer manuals sold as a unit therewith

'account':22 'channel':9 'comput':1,31 'custom':14,29 'demand':6 'interact':15 'manag':4,23,25,27 'manual':32 'market':5,20 'multipl':8 'opportun':24 'organ':12 'program':2 'respons':26 'sale':21 'servic':30 'sold':33 'system':16 'therewith':37 'unit':36 'use':18 'via':7 'within':10

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