Telecommunication services, namely, transmission of voice, data and documents, in the nature of real-time communications between frontline employees in a service setting and customers in order to carry out related service delivery activities

'activ':35 'carri':30 'communic':17 'custom':26 'data':7 'deliveri':34 'document':9 'employe':20 'frontlin':19 'name':3 'natur':12 'order':28 'real':15 'real-tim':14 'relat':32 'servic':2,23,33 'set':24 'telecommun':1 'time':16 'transmiss':4 'voic':6

Software as a service (SAAS) services featuring software for frontline employees in a service setting to communicate in real time with the customers and carry out related service delivery activities

'activ':30 'carri':25 'communic':17 'custom':23 'deliveri':29 'employe':11 'featur':7 'frontlin':10 'real':19 'relat':27 'saa':5 'servic':4,6,14,28 'set':15 'softwar':1,8 'time':20

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