Kits consisting of printed instructional materials in the form of books, manuals and pamphlets, prerecorded CD-roms and disks, and prerecorded videotape recordings, in the field of corporate internal employee education, on the subject of customer service

'book':11 'cd':17 'cd-rom':16 'consist':2 'corpor':29 'custom':37 'disk':20 'educ':32 'employe':31 'field':27 'form':9 'instruct':5 'intern':30 'kit':1 'manual':12 'materi':6 'pamphlet':14 'prerecord':15,22 'print':4 'record':24 'rom':18 'servic':38 'subject':35 'videotap':23

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