Computer software designed to manage a business' customers, known as customer relationship management or CRM software, by keeping track of their interactions with the business and providing reports and reminders to the sales team and management; product and billing management, known as point-of-sale or POS software, e-commerce, and electronic client invoicing, designed to allow a business through the complete retail cycle of listing, selling, invoicing, payment collection, and shipping of products both on Internet and a traditional retail outlet; notification software to e-mail or phone a client letting them know a product or service they subscribe to is ready or available

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