Business telecommunications services provided to user smartphones (which may have an internal extension number, an external telephone number or multiple telephone numbers), including hosted PBX functionality, delivery of PBX features to the users' smartphones over different smartphone operating systems utilizing recommended smartphone applications, combining mobile smartphones and desktop SIP telephones in one unified service environment; and also providing such features as: a single telephone number with an auto-attendant, with the caller then being able to reach multiple members of the organization on their respective smartphones by entering a menu number; call transfer; call conferencing; find me-follow me call forwarding; call waiting; caller ID; voice mail; and voice mail message to email, in IC 38

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