MOSAICX

Owners

Goods & Services

Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for conversational interactions, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users

Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software using machine learning for natural language processing and understanding, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers/subscribers and their end users and customer support, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users