Providing directory information, namely, providing human telephone operators to answer calls from persons and assist those who request information from database files that contains individuals' and/or enterprises' customized collections of postal mailing addresses, URL addresses, e-mail addresses, telephone numbers, pager numbers, fax numbers, schedules and calendars of appointments and commitments

'address':33,35,39 'and/or':26 'answer':10 'appoint':50 'assist':15 'calendar':48 'call':11 'collect':29 'commit':52 'contain':24 'custom':28 'databas':21 'directori':2 'e':37 'e-mail':36 'enterpris':27 'fax':44 'file':22 'human':6 'individu':25 'inform':3,19 'mail':32,38 'name':4 'number':41,43,45 'oper':8 'pager':42 'person':13 'postal':31 'provid':1,5 'request':18 'schedul':46 'telephon':7,40 'url':34

Telephone communication services, namely, establishing telephonic communication between persons

'communic':2,7 'establish':5 'name':4 'person':9 'servic':3 'telephon':1,6

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