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Computer application software for mobile phones, portable media players, handheld computers, namely, software for tracking a particular number that a user retrieves at a service location and estimating the time the particular number being called in a queue; Computer application software for mobile phones, namely, software for tracking a particular number that a user retrieves at a service location and estimating the time the particular number being called in a queue; Computer application software for mobile phones, portable media players, handheld computers, namely, software for calculating average wait times for lines; Computer application software for mobile phones, namely, software for calculating average wait times for lines; Computer application software for mobile phones, portable media players, handheld computers, namely, software for alerting users of their turn when waiting in a queue; Computer application software for mobile phones, namely, software for alerting users of their turn when waiting in a queue; Computer application software for mobile phones, portable media players, handheld computers, namely, software for adding a user to a virtual queue at a service location; Computer application software for mobile phones, namely, software for adding a user to a virtual queue at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for tracking a user's position in a virtual queue at a service location; Computer application software for mobile phones, namely, software for tracking a user's position in a virtual queue at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for notifying a user of their position in a virtual queue at a service location; Computer application software for mobile phones, namely, software for notifying a user of their position in a virtual queue at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for notifying a user of the current customer number being serviced at a service location; Computer application software for mobile phones, namely, software for notifying a user of the current customer number being serviced at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for alerting a user of their position in a virtual queue at a service location; Computer application software for mobile phones, namely, software for alerting a user of their position in a virtual queue at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for dynamically choosing the most convenient service location based on distance from the user; Computer application software for mobile phones, namely, software for dynamically choosing the most convenient service location based on distance from the user; Computer application software for mobile phones, portable media players, handheld computers, namely, software for selecting a service location using a map and receiving average wait times for the selected service location, hours of service for the selected service location, contact information for the selected service location, and driving directions for the selected service location; Computer application software for mobile phones, namely, software for selecting a service location using a map and receiving average wait times for the selected service location, hours of service for the selected service location, contact information for the selected service location, and driving directions for the selected service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for alerting a user when the user's assigned number in a virtual queue is called at a service location; Computer application software for mobile phones, namely, software for alerting a user when the user's assigned number in a virtual queue is called at a service location; Computer application software for mobile phones, portable media players, handheld computers, namely, software for alerting a user of their position in a virtual queue at a service location and average wait times in real time with push notification service to the user's mobile device; Computer application software for mobile phones, namely, software for alerting a user of their position in a virtual queue at a service location and average wait times in real time with push notification service to the user's mobile device