Software as a service featuring software for use in collecting, aggregating and analyzing feedback from patients in a healthcare setting, notifying relevant constituents of the feedback and its analysis, and recording and reporting service recovery activities performed by clinical workers and administrators based on the feedback to ensure that appropriate follow-up is monitored and reported

'activ':36 'administr':42 'aggreg':11 'analysi':29 'analyz':13 'appropri':50 'base':43 'clinic':39 'collect':10 'constitu':23 'ensur':48 'featur':5 'feedback':14,26,46 'follow':52 'follow-up':51 'healthcar':19 'monitor':55 'notifi':21 'patient':16 'perform':37 'record':31 'recoveri':35 'relev':22 'report':33,57 'servic':4,34 'set':20 'softwar':1,6 'use':8 'worker':40

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