Technical support services, namely, troubleshooting of computer hardware and software problems, provided via phone, email, on-line chat room, self-service systems and multimedia web applications

'applic':28 'chat':19 'comput':7 'email':15 'hardwar':8 'line':18 'multimedia':26 'name':4 'on-lin':16 'phone':14 'problem':11 'provid':12 'room':20 'self':22 'self-servic':21 'servic':3,23 'softwar':10 'support':2 'system':24 'technic':1 'troubleshoot':5 'via':13 'web':27

Management of telephone call centers for others in the fields of technology, telecommunications, travel, tourism, financial services, healthcare, information technology, public utilities, insurance, manufacturing, and retail sales; administering the customer service programs of others in the fields of technology, telecommunications, travel, tourism, financial services, healthcare, information technology, public utilities, insurance, manufacturing, and retail sales

'administ':28 'call':4 'center':5 'custom':30 'field':10,37 'financi':16,43 'healthcar':18,45 'inform':19,46 'insur':23,50 'manag':1 'manufactur':24,51 'other':7,34 'program':32 'public':21,48 'retail':26,53 'sale':27,54 'servic':17,31,44 'technolog':12,20,39,47 'telecommun':13,40 'telephon':3 'tourism':15,42 'travel':14,41 'util':22,49

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