NEXTSTEP

Owners

Goods & Services

Downloadable computer software for use in customer relationship management (CRM); Downloadable computer software for the automatic organization and management of customer relationship management information; Downloadable computer software for artificial intelligence data analytics in customer relationship management workflows and customer experience tracking; Downloadable computer software for machine learning and natural language processing to provide automated workflows in customer relationship management

Business quality management services for establishing customer relationship management systems and determining business means for implementing those systems to improve customer satisfaction; and Business assistance services, namely, assisting businesses with improving customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring, and customization capacity

Providing temporary use of online non-downloadable artificial intelligence and machine learning software for use in customer relationship management (CRM) software and the automated management of CRM software; Cloud computing featuring software for use in artificial intelligence data analytics and machine learning processes for use in customer relations management; and Implementation of software for automatic tracking and managing topics related to customer management