OPENQUESTION

Owners

Goods & Services

Apparatus for recording sound; Data processing equipment; Downloadable artificial intelligence software for voice recognition and speech to text; Recorded data files for use with artificial intelligence featuring bots; Downloadable software to enable the evaluation of service to customers; Downloadable software to collect, record, store, process, categorize and diagnose information from customers, respond to those customers and enable them to ascertain the answers to queries regarding the goods and services of third parties, to access the services of third parties, and to permit the third parties to selectively target customers; Downloadable computer software for processing natural language

Design and development of computer software; Custom design, installation and maintenance of computer software, namely natural language virtual agents; Custom design, installation and maintenance of Software as a service, natural language virtual agent software applications for mobile, portable and wireless devices, artificial intelligence software and data mining software; Application service provider (ASP services) namely hosting computer software applications of others; Platform as a service featuring computer software platforms for AI systems development; Platform as a service featuring software platforms for the design, creation, implementation, operation and management of customer service and customer communication tools; Technology support services, namely, troubleshooting in the form of diagnosing of computer software problems for a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR) and machine learning (ML) which is capable of understanding general human queries and formulating responses; Software as a Service (SAAS) featuring computer software platforms for interactive voice response solutions; Software as a service featuring computer chatbot software for simulating conversations