BUSINESS APPLICATION COMPUTER SOFTWARE FOR PASSIVELY AND ACTIVELY CAPTURING, STORING AND RETRIEVING INFORMATION WITHIN AN ORGANIZATION; FOR PROFILING THE INTERESTS AND EXPERTISE OF INDIVIDUALS WITHIN AN ORGANIZATION; FOR DIRECTING QUESTIONS TO THOSE INDIVIDUALS WITHIN AN ORGANIZATION WHOSE INTERESTS AND/OR EXPERTISE PROFILES MATCH THE SUBJECT MATTER OF THE QUESTIONS; AND FOR RATING THE QUALITY OF THE RESPONSE OF INDIVIDUALS TO QUESTIONS DIRECTED TO THEM BY THE SOFTWARE

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