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Software as a service (SAAS) services featuring software using artificial intelligence (AI) for email-based knowledge management, namely, creating and managing AI-powered email aliases that intelligently process, store and retrieve information from email communications and creating searchable knowledge repositories and providing temporary use of online non-downloadable software for building persistent email-based knowledge bases

Downloadable computer software using artificial intelligence (AI) for creating and managing email-based knowledge repositories and processing and organizing email communications into searchable knowledge bases using machine learning and natural language processing exclusively for email knowledge extraction and retrieval, not for shipping, logistics, real estate, or resume parsing applications

Database management services, namely, organizing and retrieving business knowledge from AI-processed email repositories and analyzing business data using artificial intelligence limited to information derived from email communications and systematizing email-derived data in computer databases using machine learning algorithms