transforming reactive sales and service cultures to one marked by a proactive, client-focused orientation; the PEP includes the identication and incorporation of new behaviors designed to dramtically and immediately increase revenues, complemented by a coordinated program of sales management tracking, support and reinforcement to drive the implementation

'behavior':26 'client':14 'client-focus':13 'complement':34 'coordin':37 'cultur':6 'design':27 'dramtic':29 'drive':47 'focus':15 'ident':21 'immedi':31 'implement':49 'includ':19 'incorpor':23 'increas':32 'manag':41 'mark':9 'new':25 'one':8 'orient':16 'pep':18 'proactiv':12 'program':38 'reactiv':2 'reinforc':45 'revenu':33 'sale':3,40 'servic':5 'support':43 'track':42 'transform':1

PEP PERFORMANCE ENHANCEMENT PROCESS

Owner

Goods & Services