computer software systems, namely, software programs for searching, retrieving, storing, maintaining, and managing data via a global computer network, in the fields of pharmaceuticals and biotechnology

'biotechnolog':26 'comput':1,18 'data':14 'field':22 'global':17 'maintain':11 'manag':13 'name':4 'network':19 'pharmaceut':24 'program':6 'retriev':9 'search':8 'softwar':2,5 'store':10 'system':3 'via':15

installation and maintenance of computer programs and remote and on-site technical support services, namely, troubleshooting of computer software and operational programs, problems and updating of computer software for others by providing upgrades, new releases, enhancements and bug fixes, and integrating software with other software

'bug':39 'comput':5,19,28 'enhanc':37 'fix':40 'instal':1 'integr':42 'mainten':3 'name':16 'new':35 'on-sit':10 'oper':22 'other':31 'problem':24 'program':6,23 'provid':33 'releas':36 'remot':8 'servic':15 'site':12 'softwar':20,29,43,46 'support':14 'technic':13 'troubleshoot':17 'updat':26 'upgrad':34

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