POINTEL

Owners

Goods & Services

Softphones, namely, computer application software run on computers to emulate a telephone; Software for instant messaging; software for presenting a user dashboard of custom information; software for use in telephony systems; Software for use in customer relationship management (CRM); Software for use in interaction management systems for interacting with customers, end users and agents; Software for use in enterprise management systems; Software in the nature of a unified communication platform including integration of front office and back office applications; Software to manage personnel in a contact center

Software design and development; Design, programming, customization, and maintenance of software for telephony systems; Design, programming, customization, and maintenance of software for interaction management systems; Design, programming, customization, and maintenance of software for enterprise management systems; Consulting services in the field of design, selection, implementation and support of hardware and software for customer relationship management, telephony, interaction management, enterprise management and combinations thereof; Providing on-line non-downloadable software (Software As a Service) for customer relationship management (CRM); Providing on-line non-downloadable software (Software As a Service) for telephony systems; Providing on-line non-downloadable software (Software As a Service) for customer information databases; Providing on-line non-downloadable software (Software As a Service) for interaction management; Providing on-line non-downloadable software (Software As a Service) for enterprise management systems