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PRINTED MATTER, NAMELY, HANDBOOKS IN THE FIELD OF COMPUTER PROGRAMS

COMPUTER PROGRAMS FOR USE IN DATABASE MANAGEMENT, KNOWLEDGE MANAGEMENT, IMAGE AND PATTERN ANALYSIS AND PROCESSING, RAPID HIGH THROUGHPUT GEL ANALYSIS, AD HOC NETWORK COMMUNICATION, MOBILE NAVIGATION AND COMMUNICATION, NAMELY, VEHICLE NAVIGATION AND VEHICLE COMMUNICATION, COMPUTER SYSTEMS FOR MONITORING AND NOTIFICATION, INFORMATION AND KNOWLEDGE EXTRACTION, QUESTION ANSWERING, AND TEXT AND DOCUMENT UNDERSTANDING; MAGNETIC AL, OPTICAL, ELECTRICAL, PROGRAMMABLE MACHINE-READABLE DATA CARRIERS

EDUCATIONAL SERVICES, NAMELY, CONDUCTING CLASSES, SEMINARS, CONFERENCES, WORKSHOPS IN THE FIELD OF DATA PROCESSING PROGRAMS

TELECOMMUNICATION SERVICES, NAMELY, PROVIDING ELECTRONIC TRANSMISSION OF MESSAGES AND DATA AMONG COMPUTER USERS CONCERNING DATABASE MANAGEMENT; KNOWLEDGE MANAGEMENT; PATTERN ANALYSIS AND PROCESSING, NAMELY, DATABASE MANAGEMENT, KNOWLEDGE MANAGEMENT, IMAGE AND PATTERN ANALYSIS AND PROCESSING, RAPID HIGH THROUGHPUT GEL ANALYSIS, AD HOC NETWORK COMMUNICATION, MOBILE NAVIGATION AND COMMUNICATION, NAMELY, VEHICLE NAVIGATION AND VEHICLE COMMUNICATION, COMPUTER SYSTEMS FOR MONITORING AND NOTIFICATION, INFORMATION AND KNOWLEDGE EXTRACTION, QUESTION ANSWERING, TEXT DOCUMENT UNDERSTANDING

TECHNICAL SUPPORT SERVICES, NAMELY, TROUBLESHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS VIA TELEPHONE, E-MAIL, AND IN PERSON