PROBE CX

Owners

Goods & Services

digital customer contact services, namely, customer experience management services; providing business process outsourcing and digital technology solutions, namely, business advisory and consulting services in the fields of actionable insights and intelligent automation; customer contact services, namely, telephone, email and chat answering and customer contact and communication services, provision of telephone and technology enabled customer service and digital business management and administration services; providing telephone and digital based office functions; operation and management of call centers for others, namely, managing call centers of others which provide technical support services, and customer inquiry and response services in the nature of providing information answering questions and assisting with technical problems; managed outsourcing, namely, outsourcing services in the nature of arranging service contracts for others in the field of customer contact, digital services, intelligent automation, artificial intelligence and technology services; managed services, namely, outsourcing services in the nature of arranging services contracts for others in the fields of contact center operations, digital operations and shared services; digital services in the nature of business consultancy and advisory services

Design and development of systems for electronic voice simulation, voice activation and biometrics; maintenance of software for systems for voice recognition, voice processing, voice actuation, voice self service, and speaker verification solutions; technology services, namely, on-site management of information technology (IT) systems of others comprised of software applications for customer relations management, data and analytics, and technology and digital solutions advisory services in the fields of automated phone system technology being Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP); field services, namely, providing onsite management of information technology (IT) systems of others comprised of intelligent automation

Apparatus for recording, transmission or reproduction of sound or images; apparatus for electronic voice simulation and voice activated systems, namely, biometrics; apparatus for voice self service and speaker verification devices; apparatus for speech inputting and outputting for voice recognition; voice actuated computer apparatus; voice processing apparatus; all of the foregoing for use in connection with providing customer experience management