pre-recorded software on CD-ROMs, [ magnetic tape and diskettes ] and manuals sold as a unit and computer software that is downloadable from a remote computer site, all for accounting, bookkeeping, tax preparation and management, employee information management, employee benefits, employee insurance, payroll management services, customer support service, namely, the tracking, analysis, management, resolution and research of customer inquiries, and human resources applications

'account':32 'analysi':54 'applic':65 'benefit':42 'bookkeep':33 'cd':7 'cd-rom':6 'comput':20,28 'custom':48,60 'diskett':12 'download':24 'employe':38,41,43 'human':63 'inform':39 'inquiri':61 'insur':44 'magnet':9 'manag':37,40,46,55 'manual':14 'name':51 'payrol':45 'pre':2 'pre-record':1 'prepar':35 'record':3 'remot':27 'research':58 'resolut':56 'resourc':64 'rom':8 'servic':47,50 'site':29 'softwar':4,21 'sold':15 'support':49 'tape':10 'tax':34 'track':53 'unit':18

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