technical support services, namely, providing priority technical advice to customers by telephone in the field of the maintenance of decontamination equipment and products; online maintenance monitoring services, namely, remote monitoring of the repair and maintenance of customer's sterilization equipment and products; and providing maintenance information to customers about their equipment and maintenance history through a customer portal on the Internet

'advic':8 'custom':10,37,48,57 'decontamin':20 'equip':21,40,51 'field':15 'histori':54 'inform':46 'internet':61 'mainten':18,25,35,45,53 'monitor':26,30 'name':4,28 'onlin':24 'portal':58 'prioriti':6 'product':23,42 'provid':5,44 'remot':29 'repair':33 'servic':3,27 'steril':39 'support':2 'technic':1,7 'telephon':12

technical support service, namely, providing priority technical advice to customers by telephone in the field of the operation of decontamination equipment and products for scientific use

'advic':8 'custom':10 'decontamin':20 'equip':21 'field':15 'name':4 'oper':18 'prioriti':6 'product':23 'provid':5 'scientif':25 'servic':3 'support':2 'technic':1,7 'telephon':12 'use':26

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