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Software as a service (SAAS) services featuring hosted software for use by corporations for collecting, recording, storing, managing, tracking, converting and analyzing data in the fields of customer information, customer support services, customer training, employee efficiency, customer satisfaction, talent acquisition, screening, recruiting, assessment, interview training and dating and hosted software for integrating automated business process systems, namely, customer relationship management systems, applicant tracking systems, human resources management systems, talent management systems, enterprise resource management and planning systems, security monitoring systems, security assessment systems and situational awareness systems and for searching multimedia stored in said systems; Software as a service (SAAS) services featuring hosted software for use by corporations for collecting, recording, storing, managing, tracking, converting and analyzing statistical and management reports on customer information management, customer support services, customer training, employee efficiency, security assessment and situational awareness in order to facilitate communications with peer professionals, customers and between customers synchronously and asynchronously