providing online non-downloadable software for analyzing voice interactions, namely, software for analyzing the systematics of multi-party voice interactions such as turn-taking, adjacency pairing, back channeling, listening and other paralinguistic cues to provide real-time computer assistance in the form of analysis, scripting and personalized post-interaction coaching within various human-assisted support environments

'adjac':28 'analysi':48 'analyz':8,14 'assist':43,60 'back':30 'channel':31 'coach':55 'comput':42 'cue':36 'download':5 'environ':62 'form':46 'human':59 'human-assist':58 'interact':10,22,54 'listen':32 'multi':19 'multi-parti':18 'name':11 'non':4 'non-download':3 'onlin':2 'pair':29 'paralinguist':35 'parti':20 'person':51 'post':53 'post-interact':52 'provid':1,38 'real':40 'real-tim':39 'script':49 'softwar':6,12 'support':61 'systemat':16 'take':27 'time':41 'turn':26 'turn-tak':25 'various':57 'voic':9,21 'within':56

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