RAPHIE

Owner

Goods & Services

Customer service management for others; Outsource service provider in the field of customer relationship management

Technology consultation in the field of artificial intelligence (AI); Computer systems integration services; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans; Providing online non-downloadable virtual assistant software using artificial intelligence (AI) for analyzing customer inquiries, retrieving information from enterprise knowledge bases, and generating suggested customer support responses for customer service representatives, all for use by operators in the iGaming and sports betting industries; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for responding to customer inquiries, retrieving information from enterprise knowledge bases, and automating customer service interactions, all for use by operators in the iGaming and sports betting industries; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automating customer service workflows, generating and evaluating customer support responses, retrieving information from enterprise knowledge bases, resolving customer inquiries, evaluating customer communications for quality assurance purposes, and generating analytics and reports concerning customer communications, all for use by operators in the iGaming and sports betting industries; Software as a service (SAAS) services featuring software for customer service workflow automation, knowledge management, evaluating customer communications for quality assurance purposes, and generating analytics and reports concerning customer communications, all for use by operators in the iGaming and sports betting industries; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automating payment processing workflows, analyzing payment-related data, detecting and assessing potentially fraudulent activity, generating fraud risk alerts, and recommending fraud prevention actions, all for use by operators in the iGaming and sports betting industries; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for identifying inactive customers, analyzing customer behavior, segmenting customers, and automating personalized customer communications and campaigns for customer reactivation, all for use by operators in the iGaming and sports betting industries