REVIEWCOOK

Owner

Goods & Services

Software as a service (SAAS) services featuring software for reputation management, namely, collecting, managing, monitoring, analyzing, and responding to customer reviews and customer feedback; Software as a service (SAAS) services featuring software for review request automation, AI-assisted review drafting, customer sentiment analysis, customer feedback management, feedback routing, review performance tracking, customer engagement analytics, and online reputation monitoring; Providing on-line non-downloadable software for creating and managing review request campaigns through 2-dimensional barcodes, NFC-enabled devices, messaging platforms, email, and other digital channels; Providing on-line non-downloadable software for generating review prompts, managing customer feedback forms, identifying negative feedback, organizing customer responses, and helping businesses improve their online reputation; Providing on-line non-downloadable software for auditing, monitoring, and optimizing business profiles, including Business Profile listings, for providing dashboards, reports, and analytics tools for tracking review activity, customer satisfaction, business ratings, campaign performance, and online reputation metrics