Call forwarding services; Internet telephony services; Telephone voice messaging services; Voice mail services; all the aforementioned services for use in relation to customer service call centers only

'aforement':16 'call':1,25 'center':26 'custom':23 'forward':2 'internet':4 'mail':12 'messag':9 'relat':21 'servic':3,6,10,13,17,24 'telephon':7 'telephoni':5 'use':19 'voic':8,11

Providing temporary use of on-line non-downloadable software for use as call center software to assist agents in handling their incoming messages and calls more efficiently; Software as a service (SAAS) services featuring software for use by call centers and/or contact centers to manage incoming calls and messages from various platforms as well as automate call routing

'agent':20 'and/or':43 'assist':19 'autom':58 'call':15,27,41,49,59 'center':16,42,45 'contact':44 'download':10 'effici':29 'featur':36 'handl':22 'incom':24,48 'line':7 'manag':47 'messag':25,51 'non':9 'non-download':8 'on-lin':5 'platform':54 'provid':1 'rout':60 'saa':34 'servic':33,35 'softwar':11,17,30,37 'temporari':2 'use':3,13,39 'various':53 'well':56

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