Downloadable computer software for instant messaging; Downloadable computer software for real-time customer support, customer service and customer engagement

'comput':2,8 'custom':14,16,19 'download':1,7 'engag':20 'instant':5 'messag':6 'real':12 'real-tim':11 'servic':17 'softwar':3,9 'support':15 'time':13

Instant messaging services; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet

'audio':13 'communic':22 'data':10 'graphic':11 'imag':12 'instant':1 'internet':26 'mean':17 'messag':2 'name':6 'network':20,23 'servic':3,5 'telecommun':4,19 'transmiss':7 'video':15 'voic':9 'wireless':21

Software as a service (SAAS) services featuring software for instant messaging; Software as a service (SAAS) services featuring software for real-time customer support, customer service and customer engagement

'custom':24,26,29 'engag':30 'featur':7,18 'instant':10 'messag':11 'real':22 'real-tim':21 'saa':5,16 'servic':4,6,15,17,27 'softwar':1,8,12,19 'support':25 'time':23

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