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Computer software platforms for online shop owners to record their website visitors' shopping trends, and other statistics, namely, statistics about users' gender, age, demographic, time on site, technology used, namely, browser, mobile, or desktop, like/dislike of products for each user, and shared items; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Downloadable software for users who want to interact, chat, and video-chat with other users while browsing shopping websites