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Downloadable computer software for recording, detecting, managing, analyzing and providing insights into images, videos and data in video management systems, situation management and video management software systems, surveillance systems, security cameras, and sensors, security and operations systems; Computer hardware for recording, detecting, managing, analyzing and providing insights into images, videos and data in video management systems, situation management and video management software systems, surveillance systems, security cameras, and sensors, security and operations systems; Downloadable software for providing activity event notifications and alerts, and generating activity event reports in the fields of security, physical security information management (PSIM), and operational intelligence; Computer hardware for providing activity event notifications and alerts, and generating activity event reports in the fields of security, physical security information management (PSIM), and operational intelligence; Downloadable computer software for video surveillance and data analytics in the fields of security, physical security information management (PSIM), and operational intelligence; Computer hardware for video surveillance and data analytics in the fields of security, physical security information management (PSIM), and operational intelligence; Downloadable computer software for data management, analysis, interpretation, identification, reporting, and decision support related to unstructured multimedia interactions in the nature of recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interactions and text messages in the fields of security, physical security information management (PSIM), and operational intelligence; Downloadable computer software for physical security information management (PSIM) for planning, responding and analyzing situations for the security, safety and emergency markets; Downloadable computer software for data management, analysis, interpretation, identification, real-time analytics, decision-making, agent guidance and process automation, reporting and decision support related to unstructured multimedia interaction in the nature of recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interaction and text messages in the fields of security, physical security information management (PSIM) and operational intelligence; Recorded software installed on a customer's premises for recording, detecting, managing, analyzing and providing insights into images, videos and data in video management systems, situation management and video management software systems, surveillance systems, security cameras, and sensors, security and operations systems; Computer hardware installed on a customer's premises for recording, detecting, managing, analyzing and providing insights into images, videos and data in video management systems, situation management and video management software systems, surveillance systems, security cameras, and sensors, security and operations systems; Computer hardware and recorded software installed on a customer's premises for providing activity event notifications and alerts and generating activity event reports in the fields of security, physical security information management (PSIM), and operational intelligence; Recorded software and computer hardware installed on a customer's premises for video surveillance and data analytics in the fields of security, physical security information management (PSIM), and operational intelligence; Recorded software installed on a customer's premises for data management, analysis, interpretation, identification, reporting, and decision support related to unstructured multimedia interactions in the nature of recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interactions and text messages in the fields of security, physical security information management (PSIM), and operational intelligence; Recorded software installed on a customer's premises for planning, responding, and analyzing situations for the security, safety and emergency markets; Recorded software installed on a customer's premises for data management, analysis, interpretation, identification, real-time analytics, decision-making, agent guidance and process automation, reporting and decision support related to unstructured multimedia interaction in the nature of recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interaction and text messages in the fields of security, physical security information management (PSIM) and operational intelligence