Providing internet chat rooms for the transmission of messages between a technician and customer for customer support and service associated with industrial Automation and Control Systems

'associ':20 'autom':23 'chat':3 'control':25 'custom':14,16 'industri':22 'internet':2 'messag':9 'provid':1 'room':4 'servic':19 'support':17 'system':26 'technician':12 'transmiss':7

Providing an interactive website portal featuring technology that allows technical users to communicate directly with a customer to view, diagnose and solve industrial automation and control systems faults, provide diagnostic and fault identification services for customers with industrial automation and control systems

'allow':9 'autom':24,39 'communic':13 'control':26,41 'custom':17,36 'diagnos':20 'diagnost':30 'direct':14 'fault':28,32 'featur':6 'identif':33 'industri':23,38 'interact':3 'portal':5 'provid':1,29 'servic':34 'solv':22 'system':27,42 'technic':10 'technolog':7 'user':11 'view':19 'websit':4

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