SEATWARE

Owners

Goods & Services

Computer software and downloadable software and user manuals sold as a unit therewith featuring rules and algorithms used by customer service representatives who are sitting in a physical or virtual contact center to affect inbound multimedia, namely, telephone, email, voicemail and instant messaging interactions with external customers through a computer system or communication network; computer software and downloadable software and user manuals sold as a unit therewith featuring rules and algorithms pertaining to the use of a computer system or a communications network by customer service representative who are sitting in a physical or virtual contact center to affect inbound multimedia, namely, telephone, email, voicemail and instant messaging interaction with external customers; pre-recorded floppy disks, compact discs and DVDs all containing such software