Providing on-line non-downloadable software for tracking, managing, and coordinating the transportation and delivery of return merchandise; software application allowing customers to schedule return merchandise pickups for purchases made from third-party retailers; non-downloadable computer software for managing courier and delivery services; software for requesting return merchandise pickups, for monitoring the status and/or location of return orders, and for assisting independent contract delivery operators with mapping, planning, and tracking their return pickups; non-downloadable online computer software application for tracking return dates of returnable merchandise, the returns of merchandise and the value of purchases.

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