SERVICE OCEAN

Owner

Goods & Services

Scientific and technological services, namely, data analysis and software-based analytics in the field of customer service operations and call center performance and research and related design services in the field of cloud-based customer engagement and call center software; industrial analysis being data analytics and performance analysis of customer service and call center operations, industrial research in the field of customer service and call center systems, and industrial design services; quality control for others and authentication services, namely, authentication in the field of caller and user identity verification and electronic communications; design and development of computer hardware and software; cloud computing featuring software for use in managing, routing, analyzing, and optimizing customer communications and interactions in call centers and customer service environments; design, development and rental of operating and application software for cloud computing; design and development of operating and application software for the use of cloud computing networks; design of computer programs for accessing programs and application programs for booking and scheduling services; software as a service (SaaS) services featuring software for managing, routing, tracking, and analyzing customer communications and interactions; software as a service (SaaS) services featuring software for managing and optimizing call center communications, call routing, call tracking, and performance analytics for call centers; provision of online support services for users of computer programs being technical support services, namely, troubleshooting of computer software problems; computer programming services for data analysis