Downloadable software modifications, enhancements, and extensions for software for network management and network performance management

'download':1 'enhanc':4 'extens':6 'manag':11,15 'modif':3 'network':10,13 'perform':14 'softwar':2,8

Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for software and off-the-shelf computer hardware; computer network configuration services; computer software configuration services; implementation of computer hardware and software; consulting in the field of information technology; updating and maintaining computer software through online updates, enhancements, patches and bug fixes through remote customer access; maintenance of computer software

'access':62 'bug':57 'comput':11,23,25,29,35,49,65 'configur':27,31 'consult':39 'custom':61 'diagnos':10 'enhanc':54 'field':42 'fix':58 'hardwar':12,24,36 'implement':33 'inform':44 'maintain':48 'mainten':63 'name':4 'natur':8 'network':26 'off-the-shelf':19 'onlin':52 'patch':55 'problem':15 'remot':60 'servic':3,28,32 'shelf':22 'softwar':14,17,30,38,50,66 'support':2 'technic':1 'technolog':45 'troubleshoot':5 'updat':46,53

Maintenance of off-the-shelf computer hardware; updating and upgrading of off-the-shelf computer hardware

'comput':7,17 'hardwar':8,18 'mainten':1 'off-the-shelf':3,13 'shelf':6,16 'updat':9 'upgrad':11

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