Downloadable computer software programs used for natural language processing in real-time Internet relay communications platforms to build and customize interactive conversational mechanisms that answer questions and provide assistance and information to users of web sites

'answer':26 'assist':30 'build':19 'communic':16 'comput':2 'convers':23 'custom':21 'download':1 'inform':32 'interact':22 'internet':14 'languag':8 'mechan':24 'natur':7 'platform':17 'process':9 'program':4 'provid':29 'question':27 'real':12 'real-tim':11 'relay':15 'site':37 'softwar':3 'time':13 'use':5 'user':34 'web':36

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