SKILLSET

Owner

Goods & Services

Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automating work and business operations in enterprise environments, namely, software for tracking, assigning, and resolving information technology (IT) tasks and requests, managing workflows across business functions, and creating and maintaining knowledge bases of operational procedures and context; Software as a service (SAAS) services featuring software for deploying, monitoring, supervising, and governing artificial intelligence agents that execute tasks, diagnose issues, and resolve requests within information technology (IT) systems of others; Software as a service (SAAS) services featuring software for an artificial intelligence agent management platform, namely, software providing ticketing functionality for tracking work and projects assigned to artificial intelligence agents, knowledge base functionality for providing artificial intelligence agents with operational context and procedures, and governance functionality for managing the permissions, access controls, and identity of artificial intelligence agents; Platform as a service (PAAS) featuring computer software platforms for integrating artificial intelligence agents into existing enterprise software systems, assigning tasks to artificial intelligence agents, and managing the identity and permissions of artificial intelligence agents across information technology (IT) systems of others; Providing on-line non-downloadable software for configuring, training, and deploying artificial intelligence agents to execute tasks within information technology (IT) systems of others