A customer experience scoring tool and methodology, namely the use of data from multiple points from customer-facing business units to generate a number from 0 to 100 that will indicate the relative level of customer experience and satisfaction for customers, producers, brokers, employer groups and dentists

'0':27 '100':29 'broker':44 'busi':20 'custom':2,18,37,42 'customer-fac':17 'data':12 'dentist':48 'employ':45 'experi':3,38 'face':19 'generat':23 'group':46 'indic':32 'level':35 'methodolog':7 'multipl':14 'name':8 'number':25 'point':15 'produc':43 'relat':34 'satisfact':40 'score':4 'tool':5 'unit':21 'use':10

SMILE SCORE

Owner

Goods & Services